سياسة الخصوصيةPrivacy Policy

آخر تحديث: مارس 2026Last updated: March 2026

البيانات التي نجمعهاData We Collect

Account data: Name, email, encrypted password
Business info: Business name, locations, category
Usage data: Anonymized analytics via Plausible
Payment identifiers: Paddle/Moyasar references only — we never store full card numbers

معالجة البياناتData Processing

We process your data for: service delivery, billing, support, and product improvement (anonymized analytics via Plausible).

إفصاح معالجة الذكاء الاصطناعيAI Processing Disclosure

JawabStar uses AI (powered by Anthropic's Claude) to generate review response drafts. Review text is sent to Anthropic's servers in the US for processing. AI-generated responses are drafts and must be reviewed by the user before posting.

معالجو البيانات من الأطراف الثالثةThird-Party Processors

المزوّدProvider	الغرضPurpose	الموقعLocation
Anthropic (Claude)	معالجة الذكاء الاصطناعيAI processing	الولايات المتحدةUS
Google	واجهة برمجة الملف التجاريGBP API	عالميGlobal
Paddle	المدفوعات الدوليةInternational payments	المملكة المتحدةUK
Moyasar	مدفوعات SAR (الأساسي)SAR payments (Primary)	السعوديةSaudi Arabia

تحذير مهم: بطاقات مدى و الشحن التلقائيImportant Notice: Mada Cards & Auto-Charge Limitation

Mada cards (Saudi payment cards) do NOT support auto-charge functionality. If you use a Mada card, you must manually renew your subscription before each billing period expires. We cannot automatically charge Mada cards. For automatic billing, please use an international credit card or compatible bank account.

معالجات البيانات من الأطراف الثالثة (تابع)Third-Party Processors (continued)

المزوّدProvider	الغرضPurpose	الموقعLocation
Amazon SES	البريد الإلكترونيEmail	عالميGlobal
WATI	واتس آبWhatsApp	سنغافورةSingapore
Supabase	قاعدة البياناتDatabase hosting	مومباي، الهندMumbai, India
Cloudflare	CDN / DNSCDN / DNS	عالميGlobal
Plausible	تحليلات بدون ملفات تعريفCookie-free analytics	الاتحاد الأوروبيEU

نقل البيانات عبر الحدود (امتثال PDPL)Cross-Border Transfers (PDPL Compliance)

Core account data stored in Mumbai (India) via Supabase. AI processing by Anthropic in US. All transfers justified under PDPL Article 29 and require user consent. You may request certain data not be transferred by contacting: [email protected]

الاحتفاظ بالبياناتData Retention

Active account data: retained for duration of service. Deleted data: purged within 30 days. Anonymized analytics: retained indefinitely.

حقوقك (امتثال PDPL)Your Rights (PDPL Compliance)

Right to access: Settings → Download My Data (JSON export)
Right to correction: Edit your info from Settings
Right to deletion: Settings → Delete Account (cascade delete within 30 days)
Right to data portability: JSON export via Settings

سياسة ملفات تعريف الارتباطCookie Policy

Plausible is cookie-free analytics. No advertising cookies. Only essential session cookies.

تواصل معناContact Us

لأي أسئلة حول الخصوصية:For any privacy questions: [email protected]